How do I see an academic advisor?

Please see below the types of advising services offered and in what format. Dates and times may vary, therefore we recommend you check for updates often. 

Drop-In & Online Chat Advising Sessions

Spring 2025

Quick Advising Sessions!

Chat, Drop-In, and Virtual advising sessions will be available for current NVC students who are in need of quick assistance (average 15-20 minutes). Options are available for students who need the following quick advising services:

  • Prerequisite Overrides
  • Assistance with ACES navigation
  • Assistance with identifying resources to support your success
  • Assistance with completing Change of Primary Institution (CPI) to Northwest Vista College
  • Assistance with a Financial Aid Appeal (SAP) appeal for students not yet assigned a certified academic advisor
  • Assistance with reviewing Course Program of Study (CPOS) for financial aid purposes
  • Information on the Academic Dismissal Process
Drop In Advising On Campus

Advising Drop-In Events

Desert Willow Welcome Center (DWWC) 202R

Note: Drop in advising will be quick and spots may be limited. For full degree planning, please schedule an appointment with your assigned advisor. Wait times vary based on student traffic and advisor availability. Services may conclude once capacity is reached.

  • Visit us in DWWC 202R
    • Monday, February 17: 9am-5pm
    • Tuesday, February 18: 9am-5pm
    • Friday, February 21: 1pm-5pm

 

  • Visit us in JH106 Open Lab
    • Wednesday, February 19: 9am-5pm
    • Thursday, February 20: 9am-6pm

 

Spring 2025 Events Inside Juniper Hall (JH) Open Lab Room 106

February

  • Wednesday, February 19 from 9am-5pm
  • Thursday, February 20 from 9am-6pm

March

  • Wednesday, March 19 from 9am-5pm
  • Thursday, March 20 from 9am-6pm

April

  • Wednesday, April 2 from 9am-5pm
  • Thursday, April 3 from 9am-6pm

 

*Save the date for our April Gradfest, Career, and Transfer Fair in HH*

  • Wednesday, April 23 & Thursday, April 24 in HH
Virtual Advising via Zoom

To ensure a secure and personalized experience, students must be logged in with your authenticated Zoom account to access the link for Virtual Advising drop-in sessions via Zoom.

How to join:

  1. Make sure you are logged in to your authenticated Zoom account.
  2. Click on the link provided below to join the drop-in session.
  3. Wait in the virtual lobby until a team member is available. Please have your Student Banner ID ready.

NVC Advising Zoom Link
Zoom ID: 989-2906-2548

  • Monday, February 17: 9:00am-5:00pm and 6:00pm-9:30pm
  • Tuesday, February 18: 6:00pm-9:30pm

Note: Only authenticated Zoom users with a valid Alamo Colleges email address will be allowed access. If you are not logged in with your Alamo Colleges Zoom account, you will not be able to join the session. For assistance, contact NVC IT Help Desk: 210-486-4777

Online Chat

Quick advising via chat is available at the following times:
To begin, click in the box labeled "Online Advising" on this page. 

  • Thursday, February 20: 1pm-9pm 

Note: Due the the high volume of chats received, there may be a wait in speaking with an advisor via chat.

Advising Appointment Sessions

Advising appointments will resume in February 2025

Please log into ACES student email regularly. You will find a weekly email from your assigned advisor with information on how to contact and schedule an advising session. You may also use the quick guide linked below:

How to Schedule an Advising Appointment Quick Guide

Advising appointments are recommended for the following services:

Advising appointments will resume February 2025.

Advising Hours

General Hours of Operation 

Spring 2025

Monday - Wednesday: 8:00am-6:00pm
Thursday: 8:00am-7:00pm
Friday: 8:00am-5:00pm

1st Saturday of the Month: 9:00am-1:00pm

UPCOMING CLOSURES: 

Spring Break - March 10th-16th (College Closed)

Cesar Chavez Day - March 31st (College Closed)

Easter Holiday - April 18th-20th (College Closed)

Fiesta Friday - May 2nd (College Closed)

Contact Information

Contact Information

The Advising Services office may be reached by phone at 210-486-4100 during general hours of operation. Please be able to provide your full name, and banner ID when requesting specific information.

 

Chat Services

Available Hours: Please check the website weekly for updates.

NVC : Advising Sessions | Alamo Colleges

If you are unable to get a chat response, it may be due to a high volume or your request is outside of the chat service hours. 

 

Location

Location

Advising Services is located on the 2nd floor of Desert Willow Welcome Center (DWWC), Room 202 R.